Cognizo Status Page - Notice history

All systems operational

Landing Page - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2026
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Server Health - Operational

Cognizo App - Operational

100% - uptime
Mar 2026 · 99.96%Apr · 99.97%May · 99.75%

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Mar 2026
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Notice history

May 2026

Issues with authentication
  • Resolved
    UTC
    Resolved

    This incident has been resolved by our authentication provider.

  • Monitoring
    UTC
    Monitoring

    Our authentication has implemented a fix and the platform has now fully recovered. We will be monitoring this incident for the next hour for any degradation.

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident. Our third party service (Clerk) is currently working on a fix to enable access to the platform.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. The issue is stemming from our authentication provider and updates can be tracked here:

Degraded performance affecting the platform.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. This outage was primarily derived by our cloud provider, Railway and GCP. They have since fixed the problem and we have taken the necessary steps to recover the platform.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident, as the fix is being rolled out platform will be unavailable for our users.

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident which is stemming from our cloud providers outage. Updates can be tracked via https://status.railway.com/

  • Update
    UTC
    Update

    We are continuing to work on a fix for this incident with our cloud providers

  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident with our cloud providers.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Some users may be unable to access the platform at this time.

Issues with Suggestions
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are investigating an issue with topic and prompt generation. Users may be unable to get suggestions at this time.

Degraded performance with the Perplexity Scraper
  • Resolved
    UTC
    Resolved

    The issue with Perplexity data collection has been resolved. It was caused by a problem with one of our service providers. We worked with them to fix it, and everything is now back to normal. Thanks for your patience.

  • Monitoring
    UTC
    Monitoring

    We have resolved the issue related to Perplexity data collection at this time for all users.

  • Identified
    UTC
    Identified

    We have identified the issue related to Perplexity data collection. The issue is caused by a problem with one of our service providers who does the data collection for perplexity. We are working with the provider currently and working to resolve it as soon as possible.

  • Investigating
    UTC
    Investigating

    We are investigating an issue with Perplexity data collection. Perplexity data may be missing while the team is working on this issue.

Cognizo release maintenance.
  • Completed
    May 03, 2026 at 9:00 PMUTC
    Completed
    May 03, 2026 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    May 03, 2026 at 8:00 PMUTC
    In progress
    May 03, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    May 03, 2026 at 8:00 PMUTC
    Planned
    May 03, 2026 at 8:00 PMUTC

    Users may encounter errors during this time.

Apr 2026

Cognizo is experiencing failures due to a hardware outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We are seeing a complete recovery across all services.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. All systems should now be operational.

  • Identified
    UTC
    Identified

    We identified the issue to be a hardware failure from our cloud provider: Railway/AWS. The team is working on a fix.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. Incident appears to be coming from our cloud provider (Railway, AWS) having a hardware outage.

Mar 2026

Logging in and load times is experiencing a partial outage
  • Resolved
    UTC
    Resolved

    This incident has been resolved. We are seeing a complete recovery across all services.

  • Monitoring
    UTC
    Monitoring

    Our third party provider has fixed the downstream problem and we are observing increased performance and all logins should now be operational.

  • Identified
    UTC
    Identified

    Issue has been identified by the third party provider and a fix is being implemented. For more information: https://status.clerk.com/incidents/01KHVBF47Q3SDK1VX7ZNHQ316R

  • Investigating
    UTC
    Investigating

    Our auth provider (Clerk) is experiencing a degraded performance. We are seeing elevated loading times on Cognizo and issues with logging in. For more information, follow: https://status.clerk.com/incidents/01KHVBF47Q3SDK1VX7ZNHQ316R

Mar 2026 to May 2026

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