Cognizo Status Page - Degraded Experience in ChatGPT Data Collection – Incident details

All systems operational

Degraded Experience in ChatGPT Data Collection

Resolved
Partial outage
Started about 1 year agoLasted 10 days

Affected

Third Party Services

Degraded performance from 1:00 PM to 12:39 PM, Partial outage from 12:39 PM to 12:40 PM

ChatGPT Service

Degraded performance from 1:00 PM to 12:39 PM, Partial outage from 12:39 PM to 12:40 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue with ChatGPT data collection has been resolved. It was caused by a problem with one of our service providers. We worked with them to fix it, and everything is now back to normal.

    Thanks for your patience.

  • Monitoring
    UTC
    Monitoring

    We have resolved the issue related to ChatGPT data collection at this time for all users. However, there may still be some delays as we work with the provider to finalize the fix. If you are having issues please reach out to us via live chat in the bottom right corner of the Cognizo Platform.

  • Investigating
    UTC
    Investigating
    We are investigating an issue with ChatGPT data collection. This is affecting some users when they make changes to their brands, keywords, and prompts and will cause extended loading screens in the Cognizo Platform.