Cognizo Status Page - Perplexity data collection is partial – Incident details

We implemented a fix for Perplexity scraping where API collection will any authwalls. The team is also working with several scraping providers to bring scraping functions fully online.

We have identified the issue related to Perplexity data collection, specifically captcha issues and timing out. The issue has furthered as Perplexity built new bot detection mechanisms blocking our data collection. We have implemented a fallback methodology that will go into effect tonight.

We have identified the issue related to Perplexity data collection. The issue is caused by a problem with one of our service providers who does the data collection for Perplexity. We are working with the provider currently and working to resolve it as soon as possible.